Appointment requests
We are now using a totally online system for urgent and routine appointments.
Please use the link here to submit your medical query using an online form
If you contact us during core hours 8am to 6:30pm, your request will be reviewed the same day and actioned based on the information you provide. This may include booking an appointment, offering advice, signposting to another service, or requesting further details.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- reply CANCEL to your appointment reminder text message
- phone us on 01827 50575, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Extra appointments are offered across the whole of Tamworth (The New Mercian GP Network), including evening and weekend appointments. All practices across Tamworth are participating in this extended access. Please contact the practice to book an appointment.
If you need medical help now, use NHS 111 online or call 111.NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it's helpful if you fill in an online form as soon after 8am as possible. You can also:
- phone us on 01827 50575, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
